Custom Doors

Payment Terms

All Door Projects Under $10,000 must be paid in full prior to processing

> Door Projects Over $10,000:

50% of the Project total is due as a deposit before any door order is processed. This is including but not limited to site visits and technical drawings.

Once Purchaser approves product for production (signs technical drawings) – the full project amount is deemed billable and due within the terms specified.

Pricing provided is valid for 30 days. If the project exceeds 30 days from the time payment is received to the date product approval is provided by Buyer, pricing is subject to change and incorporated into these terms.

  • Remaining Project balance will be invoiced at the time the product leaves from Germany. Payment of this invoice will be due at the time product is received by Bartels
  • Shipping or installation will not be coordinated until the Project has been paid in full.

    All sales are final. No returns.

Door Materials, Finishes & Lead Times

  • Wood and Glass are a product of nature and are never flawless, these natural variations are to be expected and do not constitute a defect. The variations will vary within reasonable tolerances that are considered industry standard.
  • The nature of an applied finish, along with the unique qualities of nature or manufactured wood, can create an unbalanced or inconsistent look. All finishes are susceptible to discoloration due to airborne particles such as cooking, frying, smoke, fireplaces or candles. Prolonged exposure to natural or artificial light and/or moisture may alter the finish color. Touch up or replacement items completed after installation may not result in an exact match.
  • Glass: Spontaneous breakages without any recognizable external influence are physically unavoidable and do not justify the purchaser’s rights of defects. Spontaneous fractures are usually caused by inclusions or foreign particles that cannot be avoided in the glass production. The break itself cannot be ruled out in such a case.
  • Colors and finishes provided online are intended to be samples only and not a representation of the final product. Due to screen resolution, what is viewed online may vary slightly from the final product.
  • Any delivery times provided are deemed approximate and not contractually binding. BARTELS is not responsible for delays beyond our control, including but not limited to strikes, fires, acts of God, international shipping and custom clearance delays or other similar reasons.

Door Modifications After Production

Door systems provided by Bartels USA are supplied factory finished with a furniture grade lacquer or veneer finish. The door systems are not intended to be modified after production.

Any door modification requests are handled on a case by case basis. Not all modification requests can be completed.

If a door modification request can be completed the Purchaser waives any/all claim of defect to that door system. This includes but is not limited to finish, handle location, size and/or routings.
**Door modifications are an additional charge that will be quoted at the time of the request.

By Providing CAD/Technical Drawing Approval

  • You agree to purchase at the price shown within the specified payment terms.
  • Warrant that all product descriptions are accurate, including but not limited to swing directions, finish, and quantities.
  • Confirm the product dimensions are correct and agree to complete rough openings to accommodate sizes specified. Bartels is not responsible for any out of level rough openings or out of level floor coverings.
  • Acknowledge responsibility of properly preparing rough openings and surrounding areas, including but not limited to walls, ceilings, and suitable reinforcements, for products ordered.
  • Acknowledge technical drawings provided are considered the final dimensions and override any measurements specified on your original estimate.
  • You warrant that the products purchased are being used for their intended purpose.
  • You warrant that the proper local and national guidelines have been met. This is including but not limited to building regulations, permits, job site standards, codes, and practices. You furthermore acknowledge Bartels is not responsible for meeting these guidelines and assumes any/all responsibility, financial or otherwise, for not complying.

Legal Notice

  • This contract shall be construed and interpreted in accordance with Florida law.
  • The venue for any litigation involving this contract will be in Broward County, Florida.  In the event of litigation, client must pay for Bartels legal fees, including but not limited to attorney fees, document preparation fees, court filing fees, and courier fees.
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